ICBC Glass Claims

Your ICBC Glass Coverage

Dealing with windshield or auto glass damage can be frustrating, especially when you're unsure how your ICBC coverage applies or how to start a glass claim.

Mercedes-Benz Collision Centre is an ICBC glass repair program facility and can assist with eligible ICBC glass claims, including windshield chip repair and glass replacement. Our team can help verify your coverage, process your claim, and arrange the appropriate glass repair or replacement for your vehicle.

Our Glass Division provides professional auto glass services for all makes and models, backed by the expertise of a Mercedes-Benz Certified Collision Centre.

Simplifying Your ICBC Glass Claim

When you bring your vehicle to us for eligible glass service, our team can handle the insurance process directly through our facility.

We can:

Verify your applicable ICBC coverage and deductible
Process eligible glass claims electronically
Direct bill ICBC for approved claims
Help explain your coverage and next steps
Work with private insurance providers where applicable, including BCAA, Economical Insurance, and Family Insurance

For eligible claims, handling the insurance process at our facility means you don't need to manage the paperwork on your own or make a separate trip to an ICBC Claims Centre.

$0 Deductible Windshield Chip Repair

A small windshield chip may be repairable before it develops into a larger crack. Addressing the damage promptly can help prevent further spreading and may avoid the need for windshield replacement.

Depending on your ICBC comprehensive coverage, eligible windshield chip repairs may be covered with a $0 deductible*. Our team can assess the damage and confirm the applicable coverage and deductible before proceeding with the repair.

If the damage is not suitable for repair, windshield replacement may be recommended. The appropriate replacement glass will depend on your vehicle's specifications and applicable insurance coverage.

For vehicles equipped with windshield-mounted ADAS cameras, ADAS camera calibration may also be required following replacement.

*ICBC and private insurance coverage, including eligibility for $0 deductible windshield chip repair, are subject to the terms and conditions of your individual policy.

Auto Glass Service for All Makes and Models

Our Richmond Glass Division provides auto glass repair and replacement for all makes and models.

While Mercedes-Benz Collision Centre is a Mercedes-Benz Certified Collision Centre, our glass services are available for all makes and models.

Whether you have a small windshield chip, a cracked windshield, or glass damage requiring replacement, our team can assess the damage and determine the appropriate solution.

Start Your ICBC Glass Claim

Schedule your auto glass service or contact our team to discuss your glass damage, coverage, and next steps.